Realty Times - Real Estate News and Advice
In California construction defect litigation, homes are expected to remain "perfect" for 10 years. However, this article notes a practice which is highly effective in reducing the severity or eliminating construction defect lawsuits. I recommend it to all builders and subcontractors:
Cardis said builders should survey their buyers 30 days after they complete the purchase, then again at the 60 or 90-day service period, and a third time after they've been in their homes a full year. And he warned against asking yes-no questions, suggesting instead that buyers be given multiple choices or allowed to explain their feelings.
It is very hard to plausibly maintain a construction defect suit when the homeowner has had no complaints at the 30 day, 90 day and 1 year intervals. In addition, minor complaints which can balloon into a CD case can instead get resolved quickly in this follow up period instead of being allowed to fester.
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Posted by: Joe McFaul | October 17, 2004 at 05:28 PM